This Privacy Policy explains how HELLO English Center - HEC collects, uses, protects, and manages personal data shared through our website and educational services.
In this Privacy Policy, terms such as "we", "us", "our", and "our team" refer to HELLO English Center - HEC, located at Villa 81, Boushaki “D”, Bab Ezzouar, Algiers. Terms such as "you", "your", "your data", "visitor", or "student" refer to anyone browsing our website, requesting academic advising, or enrolling in our educational programs.
We fully recognize the importance of privacy and the confidentiality of the information and documents you share with us, whether for academic or administrative purposes. This Privacy Policy is designed to clarify how we collect, use, and protect your personal data with complete transparency.
To provide you with the best possible educational service and support, we collect the following types of information when you interact with our website, enrol in programmes, or contact us:
We offer programmes designed specifically for Kids & Juniors. We do not knowingly collect personal identification information directly from children. For all minor students, parents or legal guardians must fill out the enrolment forms and provide the necessary information on their behalf.
We retain your active personal data for as long as you are enrolled in our programmes to ensure seamless service. At the end of your enrolment, or once the academic year finishes, your active data is securely archived for our internal administrative records. We then start a fresh data collection cycle for the new academic year.
We take the protection of your personal and payment data seriously. We implement a variety of security measures, including secure servers, website encryption (SSL), and restricted administrative access, to maintain the safety of your personal information and protect it against unauthorized access, alteration, or disclosure.
We do not sell or trade your personal information to outside parties. We only share data with trusted third-party service providers (such as secure payment gateways or email platforms) as necessary to operate our website and conduct our business, provided they agree to keep your information confidential. If you have any questions or concerns about the data we hold, or if you need assistance managing your information, our support team is ready to help.
If you have any questions regarding this Privacy Policy or your data, please contact us:
